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RELATIONSHIP BETWEEN SUPERVISOR’S ROLE AND JOB PERFORMANCE IN THE WORKPLACE TRAINING PROGRAM

Ismail Azman*, Lucy Loh Ching Sieng**, Mohd Na’eim Ajis***, Noor Faizzah Dollah****,
Ali Boerhannoeddin*****

   Abstract
   This study was conducted to measure the effect of the supervisor’s role in training programs on job performance in a state library in Sarawak, Malaysia. A survey method was used to collect 91 us-able items from employees who have worked in the studied organization. Exploratory factor analysis and confirmatory factor analysis were conducted to assess the survey questionnaire data and found that the measurement scales met the acceptable standards of validity and reliability analyses. Next, a stepwise regression analysis was used to test the research hypotheses and their results showed two important findings: first, supervisor support positively and significantly correlated with job perform-ance. Second, supervisor communication positively and insignificantly correlated with job performance. Statistically, this result demonstrates that supervisor support can increase job perform-ance, but supervisor communication cannot increase job performance. Further, this result confirms that supervisor’s role acts as a partial predicting variable in the training program of the organizational sample.

   Key words: Supervisor Role, Training, Job Performance, Public Sector

   Full text

* Ismail Azman (azisma08@gmail.com), Faculty of Cognitive Sciences & Human Development, Universiti Malaysia Sarawak. 94300 Kota Samarahan, Sarawak.
** Lucy Loh Ching Sieng (lawhelen1@yahoo.com), Faculty of Cognitive Sciences & Human Development, Universiti Malaysia Sarawak. 94300 Kota Samarahan, Sarawak.
*** Mohd Na’eim Ajis (naeim@uum.edu.my), College of Law, Government and International Studies, Universiti Utara Malaysia, 06010, Sintok, Kedah, Malaysia.
**** Noor Faizzah Dollah (d.faizzah@uum.edu.my), College of Law, Government and International Studies’ Universiti Utara Malaysia, 06010, Sintok, Kedah, Malaysia.
***** Ali Boerhannoeddin (alifeaum@yahoo.com), Faculty of Economics & Administration, Universiti Malaya. 50603 Kuala Lumpur, Malaysia.

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